Acceptance of Terms

By using our website and placing an order, you agree to comply with and be bound by these Terms & Conditions.If you do not agree with any part of these terms, please do not use our website.

Intellectual Property Rights

All content on this website is the exclusive property of our brand, including:

  • Product images

  • Kurti designs

  • Product descriptions

  • Logos

  • Graphics

  • Website layout and text

You may not:

  • Copy product images

  • Reproduce our kurti designs

  • Use our logo

  • Republish website content

  • Resell our designs without written permission

Unauthorized use may result in legal action.

Pricing & Typographical Errors

We strive to ensure accurate pricing on our website. However:

In case of a technical glitch, typographical error, or system malfunction (for example, a Kurti displayed at ₹10 instead of ₹1000), we reserve the right to cancel such orders, even after payment confirmation.

If an order is canceled due to pricing errors, the full amount will be refunded to the original payment method.

User Conduct

Users agree not to:

  • Make fraudulent purchases

  • Use stolen payment methods

  • Attempt to hack, disrupt, or misuse the website

  • Post abusive, harmful, or misleading content

  • Misuse discount codes

We reserve the right to suspend or block users involved in suspicious or abusive activity.

Limitation of Liability

We are not responsible for:

  • Delays caused by courier partners

  • Loss due to incorrect address entered by customer

  • Minor color variations due to screen differences

Our liability is limited to the amount paid for the product.

Privacy Policy

Your privacy is extremely important to us.

Information We Collect

When you place an order or create an account, we may collect:

  • Full Name

  • Shipping Address

  • Billing Address

  • Phone Number

  • Email Address

  • Order History

This information is used only to process and deliver your order.

Payment Information

We do not store:

  • Credit card numbers

  • Debit card details

  • CVV

  • UPI PIN

All payments are processed securely through trusted third-party payment gateways.

We use encrypted and secure payment systems to ensure data safety.

How We Use Your Information

Your information may be used to:

  • Process and ship orders

  • Send order updates

  • Provide customer support

  • Improve website experience

  • Send promotional emails (only if you opt-in)

Data Sharing Policy

We do not sell your personal data.

We only share necessary information with:

  • Courier or shipping partners (for delivery)

  • Payment gateway providers

  • Legal authorities (if legally required)

Data Protection

We implement appropriate security measures to protect your data against unauthorized access, data leaks, and misuse.

Cancellation & Refund Policy

We aim to provide a transparent and fair refund process.

Order Cancellation

Orders can be canceled within 12 hours of placing the order.

Once the order is shipped, cancellation is not allowed.

To cancel, contact customer support with your Order ID.

Refund Eligibility

Refunds are provided only in the following cases:

  • Product received is damaged

  • Wrong product delivered

  • Manufacturing defect

  • Approved return under return policy

Refunds are not applicable for:

  • Change of mind after shipping

  • Minor color differences due to screen display

  • Incorrect size ordered by customer (size exchange allowed if policy permits)

Refund Timeline

Once the returned item passes quality inspection:

Refund is initiated within 3–5 business days.

It may take 5–7 additional business days to reflect in your bank account depending on your bank or payment method.

Refunds will be processed to the original payment method only.

Shipping & Delivery Policy

Clear expectations ensure smooth shopping.

Order Processing Time

Orders are processed within 1–2 business days.

Orders placed on Sundays or public holidays are processed on the next working day.

Shipping Charges

You may choose one of the following models based on your business:

  • Free shipping on all prepaid orders

  • Flat-rate shipping across India

  • Shipping calculated at checkout based on location

Estimated Delivery Time

Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Locations: 6–9 business days

Delivery timelines may vary during festivals, sales, or unforeseen circumstances.

Delivery Delays

We are not responsible for delays caused by:

  • Courier partner issues

  • Natural disasters

  • Government restrictions

  • Incorrect shipping address provided by customer

Governing Law

These policies are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in your business location.

Contact Information

For any legal or policy-related questions:

Email: nandi@gmail.com
Phone: +91 98251 88749